We beileve our customers deserve service execellence, we promise to deliver each and every time...
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Do you offer phone service, that is an actual telephone number and monthly service for my home or business?
YES! Now with our partnership with VONAGE Broadband Phone service we can provide you a full featured telephone line for your home at about half the cost of other local providers, and you get FREE long distance as well! All you need is broadband service and your ready to ditch the other guys. Need broadband too? Check out our Clearwire Wireless Broadband service, chances are we can provide you BOTH Broadband internet access AND monthly phone service for much less than you are paying now. CALL US FOR DETAILS IN YOUR AREA.
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What is your hourly rate?
Our rates vary depending upon the service requested. Our typical hourly rates for clients without service agreements are:
Telephone System Support
- $80.00-$95.00 for Normal Business Hours Depending on System Size
- $120.00-142.50 for After Hours/Emergency Request
Computer/Network Support
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What are your business hours?
Are Normal Business Hours are M-F 8-5 Central Time, however our Dispatch System and Help Desk are Available 24 hours a day, 7 days a week, 365 days a year.
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Do you charge for Phone Support?
Phone Suport is FREE for all clients with current Maitainence Agreemments, outside of current Agreements, all Phone Support within 15 Mins. is covered at a Standard Rate of $50.00.
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Do you have service contracts?
We encourage all of our clients to protect their equipment investments by carrying Maintainence Agrreements on their systems. But we do offer service only agreements that cover most routine request, with it you have unlimited telephone support, remote clears (via modem or internet), free user guides, free handset cords, and you recieve discounts on any billiable labor or parts.
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Do you install computer cabling?
We carry a complete line of Data Networking acccessories from Industry Leaders Like ICC, Leviton, Panduit, and others. We can design, plan, and install you smallest and largest network needs.
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Where are you Located?
Although our warehouse and technical facility is located 5 minutes from downtown Midland TX, we provide service and support for over 14 surrounding counties. In addition to our direct support in West TX, being a part of the Inter-Tel network allows us to support any company from coast to coast. Inter-Tel's distribution and support network includes over 2500 employees including a presecence in the UK and Asia.
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